”This is not a book of abstract theories or impractical ideas. It is a no-nonsense guide to building an outstanding small business. Relating his real-world experience helping businesses excel, Clemens showed me what is possible and how to get there, inspiring me to pursue it. Clemens has written the script for achieving business excellence. All you need to do is act. Start by reading this book.”
Brock McLeod, Makaria Farm
|More about the Author: Clemens Rettich|
Great Performances: The Small Business Script for the 21st Century
“I can’t stop thinking about what I’ve learned in this book, and I’m eagerly applying these lessons to my work. Clemens Rettich has delivered a virtuoso performance himself by writing Great Performances. Encore!”
Steve Yastrow, author of We, The Ideal Customer Relationship and Brand Harmony
Putting in too many hours? Not enough money at the end of the month? Is the dream of owning your own business crumbling in the face of demanding customers and employees? Did you expect running your own business to be such hard work?
How can you turn this around quickly and get the dream back on track?
In 3 Acts, your own business coach walks you through the stories, tips, and strategies of turning a business from a Band Camp Performance into a Great Performance. Drawing from the real-life case stories of small business failures and successes, Clemens gives you the nuts and bolts required to make your small business success a reality.
These are the things that give you back your dreams, and give you back your life in the process.
Every great performance starts with a script or a score. Great Performances – The Small Business Handbook for the 21st Century, is yours.
Order your copy of Great Performances here!
Publisher: Influence Publishing
Dimensions: 8.5 x 5.5 x 0.5 inches
Weight: 10.6 ounces / .301 kilograms
ACT I: Putting People First
- SCENE 1: Where It All Starts: Customer Relationships
- SCENE 2: Life After The Sale: Follow-up
- SCENE 3: The Performers And The Audience
- SCENE 4: Always Be Recruiting
- SCENE 5: The Power of Positive Feedback
- SCENE 6: Employees Care for Customers
ACT II: Maximizing Limited Resources
- SCENE 7: The Resources of Business (Time, People, Money)
- SCENE 8: The Three Cycles (More About Time)
- SCENE 9: Money Makes The World Go ‘Round!
- SCENE 10: Managing Debt
ACT III: Planning Your Exit
- SCENE 11: The Owner Lets Go to Grow!
- SCENE 12: The Owner Manages What Matters
- SCENE 13: Every Great Performance is Worth Recording
- SCENE 14: Meet Your Coach
- SCENE 15: The Owner Takes a Bow
“Even a world famous violinist, who has mastered her instrument after years of practice, needs to follow the direction of the conductor in order to create a beautiful symphony. In this book, Clemens is standing with the baton in his hand and his arms raised high. He is waiting to help you combine your knowledge, skill and passion with the needs of your customers, capabilities of your suppliers, talents of your employees, realities of the economy, and trends in technology so you can build a business that deserves a standing ovation.”
David Rendall, author of The Freak Factor, Discovering Uniqueness by Flaunting Weakness.